They’ll tell you

I was fretting a few weeks ago about how to evaluate a staff member with whom I’d never worked, but about whom I’d heard an awful lot. It’s a challenge to step into a new environment as a blank slate — everyone wants to scribble on you. I trusted the background information I was receiving,…… Continue reading They’ll tell you

Being well-liked doesn’t count

It’s tempting, when managing a group (or even just one individual) to water down criticism or advice in the interest of being likable. Tempting, and very human. Who doesn’t want to be liked? The trouble is that sparing an individual from critique, while it seems friendly, is one of the worst things you can do…… Continue reading Being well-liked doesn’t count